Getting started

Set up ProTickete

Add ProTickete to your Discord server and choose between automatic setup for a quick start or manual management for deeper customization.

1. Invite ProTickete

Start by adding ProTickete to the Discord server where you want to create your ticket system.

Add ProTickete to Discord

2. Choose your setup method

Automatic setup

Run /auto-setup when you want ProTickete to create and configure the core ticket-system resources for you.

Manual management

Run /manage-tickets when you want to customize the ticket system using ProTickete's management tools.

3. Configure the ticket experience

Depending on your setup, configure the ticket panel, support categories, staff access, ticket questions, dropdown choices, and other ticket behavior.

4. Configure FAQs

Use /faqs-manage if you want to provide frequently asked questions through the ticket panel.

5. Select the system language

Administrators can use /languages to configure the supported ticket-system language.

6. Test the system

Before announcing the ticket system to your whole community, create a test ticket and verify staff access, questions, category placement, ticket closing, and transcript behavior.

Need to start again?

Administrators can use /system-reset when the saved ProTickete ticket-system configuration needs to be reset.

See every available command

Visit the command reference for command descriptions and required Discord permissions.

View commands