What’s new in ProTickete.

Independent panels and buttons

• Create, duplicate, pause, and publish multiple panels in different channels.
• Add multiple buttons and give each one its own action, form, opening category, claimed category, closed category, and support roles.
• Customize each action’s ticket welcome message. Existing tickets keep the staff and destination settings they were created with.
• Publish the same panel in multiple channels and update individual copies. Panel banners, thumbnails, and footer images support URLs or temporary uploads.

Forms, routing, and file uploads

• Open a ticket immediately, or ask members to complete a form first.
• Add short answers, paragraphs, selection menus, required fields, descriptions, and file uploads.
• Let a choice inside a form route a request to its own ticket category and staff team—for example, a bug report, purchase request, or member report.
• Attach uploaded files to the new ticket, or send the form and its files to a selected channel without creating a ticket.
• File submissions support up to 10 files totaling 8 MB. Discord allows up to 25 buttons per panel message, 25 choices per menu, and five fields per form, including routing or role selectors.

Self-service role selection

Create a button that opens a role-selection form. Members choose from the roles you allow, and the bot adds their selections automatically. Permission and role-hierarchy checks prevent assigning privileged or unmanageable roles. Assignments remain recorded in the dashboard audit history.

A clearer dashboard

• Added Panel library with separate sections for the panel message, buttons and forms, and publishing.
• Added an English and Arabic User guide beneath General settings, covering setup, customization, publishing, and troubleshooting.
• Added slim purple scrollbars across dashboard scroll areas, with matching light and dark appearances.
• Kept detailed dashboard changes and panel actions in the audit history. Discord log channels return to the usual ticket lifecycle events without extra Panel action messages.

Command updates and fixes

• Updated /dashboard and /help to explain the new panel and form options.
• /manage-tickets now warns that it offers limited customization and will be removed in a future update. Use the dashboard for full control.
• Fixed file submissions being rejected with “An uploaded file has an invalid Discord attachment URL.” Temporary Discord upload links are now accepted alongside regular attachment links.

A home for release notes

Added a public changelog page with dated updates, tags, search, direct-entry links, and changelog images. You can now find past announcements in one place.