Custom ticket panels
Configure ticket panels around your community's support workflow and ticket categories.
Ticket system features
Built for organized Discord support.
ProTickete gives communities the tools needed to create, organize, manage, and review support tickets without locking core functionality behind a premium system.
Modal questions
Collect useful information from members before their ticket is created.
Dropdown choices
Organize ticket options using clear Discord dropdown selections.
Staff management
Give the appropriate staff teams access to ticket-management tools and workflows.
Hosted transcripts
Keep useful records of ticket conversations after tickets have been closed.
Ticket statistics
View statistics that help server managers understand ticket activity.
FAQ management
Create frequently asked questions that members can access from your ticket system.
Automatic setup
Use automatic setup when you want to get the core system running quickly.
Manual customization
Use the management interface when you want deeper control over the ticket experience.
Multiple languages
Configure the ticket-system language for supported communities including English and Arabic.
Transcript search
Authorized server managers can search stored transcripts for a particular member.
Free core experience
ProTickete is designed around a useful free Discord ticket experience.
Ready to configure your ticket system?
Follow the setup guide to get started with automatic or manual configuration.
Start setup