Command reference
Type / in your server and choose ProTickete. These commands run in a server, not in direct messages. Discord or your server’s integration settings can further restrict access.
| Command | What it does | Required permission |
|---|---|---|
/dashboard | Open your server dashboard for panels, transcripts and settings. | Administrator |
/manage-tickets | Open the private Discord workspace for panels, forms, staff roles, settings and ticket records. Bot personalizer and data resets stay on the website. | Administrator |
/auto-setup | Create the initial roles, channels, and ticket configuration. | Manage Server, Manage Channels, and Manage Roles |
/help | Show help and setup guidance. Suggest anything you would like to see in protickete future updates or give us your feedback | No additional staff permission No additional staff permission |
/support-us | Show ways to support ProTickete. | No additional staff permission |
Administrators can manage language and system reset in Dashboard → General settings, FAQs in Forms & FAQs, and ticket records in Transcripts. Statistics and the detailed Audit log are also available in the dashboard.
Actions inside a ticket
Claiming, closing, transcript generation, and other ticket actions are available through the bot’s Discord controls. Access depends on the configured staff roles and the action you choose.
The website workspace provides ticket viewing, renaming, and moving. Open Discord to send a reply or use the other staff controls.
If a command is missing or denied
Make sure the bot is installed with application commands enabled. Check your server permissions and the command permissions under Discord’s integration settings. Reopen Discord if a newly registered command has not appeared yet.
Voting never locks these commands. When the optional vote gate is enabled, it applies only to the web dashboard for the account signing in. For a service problem, check status or contact support.
Set up your first panel
Follow the ticket bot setup guide, then open the server dashboard to edit buttons, forms and categories. Need your own bot name and avatar? View the custom bot plans.